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Privacy Policy

1. Information We Collect

Effective Date: October 17, 2026

At Quiñonez Cleaning, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a cleaning quote, contact us, or submit a form through our Facebook or Instagram advertisements.

Depending on how you interact with us, we may collect:
• Your full name
• Email address
• Phone number
• Property address or ZIP code
• Property details, including bedrooms, bathrooms, and approximate square footage
• Cleaning service preferences and scheduling requests
• Messages or other information you voluntarily provide

Our website and advertising platforms may also collect basic technical information, such as browser details, website usage information, and interactions with advertisements, depending on the technologies enabled.

2. How We Use Your Information

We use personal information to:
• Provide cleaning estimates and respond to quote requests
• Contact you about requested cleaning services
• Schedule, manage, and complete cleaning appointments
• Communicate service updates and answer customer questions
• Process payments and maintain necessary business records
• Improve our website, customer experience, and advertising effectiveness
• Send promotional communications only where permitted by applicable law

We do not sell customers' personal contact information.

3. Facebook and Instagram Lead Forms

When you submit a lead form through one of our Facebook or Instagram advertisements, we receive the information you choose to provide. We use this information to respond to your inquiry, prepare a cleaning estimate, and communicate about our services. Meta may separately process information according to its own privacy policies.

4. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted service providers when reasonably necessary to operate our business, including website hosting, communications, scheduling, payment processing, and advertising services. We may also disclose information when required by law.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support functionality, understand website traffic, and measure advertising performance. Depending on our website configuration, these technologies may be provided by Wix, Meta, or other analytics and advertising services. You can manage certain cookie preferences through your browser or any cookie settings provided on our website.

6. Data Security and Retention

We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure. We retain information only for as long as reasonably necessary to provide services, maintain appropriate business records, meet legal obligations, or resolve disputes. No method of electronic storage or transmission is completely secure.

7. Your Privacy Choices

You may contact us to:
• Request access to personal information we maintain about you
• Ask us to correct inaccurate information
• Request deletion of your information, subject to applicable legal and business requirements
• Opt out of promotional communications

We will respond to requests in accordance with applicable law.

8. Third-Party Services

Our website and advertisements may interact with services operated by Wix, Facebook, Instagram, and other third parties. Their privacy practices are governed by their respective policies.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Quiñonez Cleaning
Omaha, Nebraska
Website: [Insert website URL]
Email: [Insert business contact email]
Phone: [Insert business phone number]

Your privacy matters to us.

Quiñonez Cleaning is a locally owned residential and commercial cleaning business serving Omaha, Nebraska, and surrounding communities.

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